Search results for " service provision"
showing 5 items of 5 documents
Opportunities and challenges of digitized discretionary practices: a public service worker perspective
2018
Abstract Public service workers exercise discretionary power during policy implementation. Due to an immense diffusion of information and communications technology (ICT) in public service provision, they are increasingly exposed to reforms aiming at more efficient and fair decision-making. Whereas extant literature has found that ICT can both enable and constrain public service workers' ability to exercise discretion, we know less about underlying explanations for these inconclusive findings. This paper addresses this research gap by exploring how and why public service workers react to digitized discretionary practices. We draw upon institutional logics to show the underlying consideration…
Insights from Operator Interviews
2009
The previous section analysed use of software to improve productivity from a general perspective and provided a quick statistical analysis of software usage to the performance of a CSP. Before conducting elaborated statistical analysis on CSP software usage, we need to gain some insight into operator business and understanding on how operators see the role of software in their business as well as how they acquire software.
The European network for care of children with paediatric rheumatic diseases : Care across borders
2019
Objectives. To provide an overview of the paediatric rheumatology (PR) services in Europe, describe current delivery of care and training, set standards for care, identify unmet needs and inform future specialist service provision. Methods. An online survey was developed and presented to national coordinating centres of the Paediatric Rheumatology International Trials Organisation (PRINTO) (country survey) and to individual PR centres (centre and disease surveys) as a part of the European Union (EU) Single Hub and Access point for paediatric Rheumatology in Europe project. The survey contained components covering the organization of PR care, composition of teams, education, health care and …
Towards leadership and management in guidance and counselling networks in Finland
2015
A Dynamic Life-cycle Model for the Provisioning of Software Testing Services: Experiences from A Case Study in the Chinese ICT Sourcing Market
2011
ICT-enabled international sourcing of software-intensive systems and services (eSourcing) is a powerful strategy for managing businesses more effectively. China is becoming a superpower for eSourcing service provisioning, but most Chinese providers are small or medium-sized and leverage the mediated eSourcing model, delivering services to foreign ICT clients that interface with end-clients onshore. This model restricts the providers to low-value projects. This paper probes eSourcing of software testing services within the Chinese market. Testing is studied for two reasons. First, testing is one of the best ICT services, small- and medium-sized providers can provide to develop domain and tec…